What we do

One assistant for all your customer messages.

We build and run an AI assistant on your WhatsApp, Messenger and Instagram. Here is what it does today, and what it does not do.

Replies in your customer's language

English and Maltese. It understands small spelling mistakes without commenting on them.

Books into your calendar

It checks when you are free, offers times, books the slot and confirms the day and time.

Saves the lead details

What the customer wants, the area, the budget and how to reach them, saved in a sheet you own.

Understands voice notes and photos

Customers can speak or send a picture. The assistant listens, looks and answers. If it cannot, it says so politely.

Hands over to you

If a customer is upset or asks for a person, the assistant goes quiet and you get an alert. You can switch it off and on again with a short message.

Weekly summary

A short message each Monday: conversations, new leads, viewings booked and who needed you.

Good to know

What it does not do

We prefer to be clear about the limits.

  • It does not invent information. If something is not in your information, it says it will check with you.
  • It does not take payments or sign contracts.
  • On WhatsApp it can reply while a customer is in a conversation with you. Follow-up and reminder messages sent later are not part of our service yet, because WhatsApp charges for them and has strict rules.
  • Voice notes in Maltese work, but are not perfect, especially in noisy places or at high speed.
Who it is for

Companies that answer the same questions every day.

Property agencies, rental and service companies, clinics and showrooms: any team whose customers write first and expect a quick reply.

Two colleagues reviewing customer enquiries together at work
We set everything up with you in person or on a video call, on your own accounts. You never need to log in to our systems, and you can remove our access at any time.